This privacy policy informs you about the type, scope and purpose of the processing of personal data we collect, use and process as a part of our website and its functions and content as well as our external online presences, such as our Social Media Profiles (the “Services”).
This Policy applies to you, the User of our Services and Us the provider of the Services and governs the processing of your personal data in context of our Services and business. This Policy was last updated on the 07 January 2021.
• Provision of contractual services, our services and customer care.
• Answering contact enquiries and communication with our users and customers.
• Marketing, advertising and market research.
• Security measures.
Consent – This is where we have asked you to provide explicit permission to process your data for a particular purpose.
Contract – This is where we process your information to fulfil a contractual arrangement we have made with you.
Answering your business enquiries – This is where we process your information to reply to your messages, e-mails, posts, calls, etc.
Legitimate Interests - This is where we rely on our interests as a reason for processing, generally this is to provide you with the best products and service in the most secure and appropriate way. Of course, before relying on any of those legitimate interests we balance them against your interests and make sure they are compelling enough and will not cause any unwarranted harm.
Legal Obligation – This is where we have a statutory or other legal obligation to process the information, such as for the investigation of crime.
Vital interests – This is where we process your information for communications about security, privacy and performance improvements of our services. Or for establishing, exercising or defending our legal rights.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, the data processed by us will be deleted or restricted in their processing. If the data is not deleted because they are required for other and legally permissible purposes, their processing is restricted. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons. To learn more about Data Retention and how long we keep data please view our Data Retention Policy.
We may share your information with organisations that help us provide the services described in this policy and who may process such data on our behalf and in accordance with this policy, to support this website and our services. This will only be done in accordance with the above mentioned legal basis. Also, if you have consented to it, or where we have a legal obligation to do so or on the basis of our legitimate interests (e.g. when using hosting providers, tax, business and professional advisors, customer care, accounting, billing and similar services that allow us to perform our contractual obligations, administrative tasks and duties efficiently and effectively). In relation to information obtained about you from your use of our services, we may share a cookie identifier and IP data with analytic and advertising network services providers to assist us in the improvement and optimisation of our website which is subject to our Cookie Policy. We may also disclose information in other circumstances such as when you agree to it or if the law, a Court order, a legal obligation or regulatory authority ask us to. If the purpose is the prevention of fraud or crime or if it is necessary to protect and defend our right, property or personal safety of our staff, the website and its users.
You have a number of ‘Data Subject Rights’ below is some information on what they are and how you can exercise them. There is more information on the Information Commissioners website (www.ico.org.uk).
• Information about the processing of your personal data.
• Obtain access to the personal data held about you.
• Ask for incorrect, inaccurate or incomplete personal data to be corrected.
• Request that personal data be erased when it’s no longer needed or if processing it is unlawful.
• Object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation.
• Request the restriction of the processing of your personal data in specific cases.
• Receive your personal data in a machine-readable format and send it to another controller.
• Request that decisions based on automated processing concerning you or significantly affecting you and based on your personal data are made by natural persons, not only by computers.
• Where the processing of your personal information is based on consent, you have the right to withdraw that consent without detriment at any time through our contact form. The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.
We encourage you to get in touch if you have any concerns with how we collect or use your personal information. You do however also have the right to lodge a complaint directly with the ICO, their contact details can be found on their website (www.ico.org.uk).
We maintain online presences on the basis of our legitimate interests. We maintain online presences within social networks and platforms in order to communicate with customers, interested parties and users who are active there. Unless otherwise stated in this policy, we process the data of users if they communicate with us within the social networks and platforms, e.g. write articles on our online presences or send us messages.
In order to run our business economically, to identify market trends, customer and user wishes, we analyse the data available to us on business transactions, contracts, enquiries, etc. In doing so, we process inventory data, communication data, contract data, payment data, usage data, metadata, whereby the persons concerned include customers, interested parties, business partners, visitors and users of the online offer. This analyses is carried out for the purposes of business management evaluations, marketing and market research. The analyses serve us to increase user-friendliness, to optimise our offer and business efficiency and are not disclosed externally, unless they are anonymous analyses with summarised values.
This Privacy Notice and our commitment to protecting the privacy of your personal data can result in changes to this notice. Please regularly review this Privacy Notice to keep up to date with any changes. Queries and Complaints Any comments or queries on this policy should be directed to us using the following contact details. Leads 2 You, 20-22 Wenlock Road, London, England, N1 7GU, [email protected]